All sales are final. We do not offer cancellations, returns, or refunds once an order has been placed.
Our products are made in limited quantities and, in some cases, produced on a made-to-order basis. For this reason, we are unable to accommodate changes or cancellations after checkout.

We will only consider replacements (not refunds) in the following cases:

• You receive an item that is damaged during transit, or

• You receive an incorrect item (wrong product or size)

To be eligible for a replacement:

• You must contact us within 48 hours of delivery

• You must provide clear photos of:

  • The item received

  • The original packaging

• ​Requests must be sent to: info@goasunsplash.com
   

If approved, a replacement will be shipped at no additional cost.

The following items are non-returnable and non-refundable:

• Sale or discounted items

• Limited-edition merchandise

• Items damaged due to misuse or improper care

• We do not issue refunds under normal circumstances.

• Approved cases will be handled via replacement only.

• All payments are processed securely through Razorpay.

If you have any questions about this policy, please contact us at:
Email: info@goasunsplash.com